User Guide
YeboGuest
User Guide
Everything you need to set up, manage, and grow your restaurant with YeboGuest. From your first sign-up to daily operations — this guide walks you through every feature.
01
Sign Up & Login
Getting started takes under two minutes. Head to app.yeboguest.com/signup and create your account with your email and a password, or sign in with Google for one-click access.
- Go to app.yeboguest.com/signup and enter your name, email, and password.
- Check your email for a verification code and enter it to confirm your account.
- Once verified, you'll be redirected to the Onboarding Wizard to set up your restaurant.
Already have an account? Go to app.yeboguest.com/login and enter your credentials. You'll be taken directly to your Dashboard.
02
Onboarding Wizard
After signing up, the Setup Wizard guides you through configuring your restaurant in four simple steps. This takes about 5–10 minutes and sets up everything you need to start accepting reservations.
03
Dashboard
The Dashboard is your home screen. It shows today's booking stats at a glance — total bookings, expected covers, confirmed, seated, and checked-out guests — and provides quick navigation cards to every feature in the app.
04
Reservations Overview
The Overview screen shows today's (or any date's) bookings organised by meal period — breakfast, lunch, and dinner. Each section shows the booking count, total covers, and individual reservation cards with guest name, party size, time, and status.
Use the date picker at the top to navigate to any day. Click any reservation card to open the Reservation Details popup where you can edit, change status, add notes, or cancel.
| Time | Guest | Party | Table | Status |
|---|---|---|---|---|
| 12:00 | Sarah Johnson | 4 | T3 | Confirmed |
| 12:30 | David Chen | 2 | T1 | Seated |
| 13:00 | Emily Williams | 6 | P1 | Pending |
| 13:30 | Michael Brown | 3 | T5 | Confirmed |
| Time | Guest | Party | Table | Status |
|---|---|---|---|---|
| 18:00 | Pieter Vlok | 2 | T2 | Confirmed |
| 19:00 | Anna de Villiers | 8 | P1+P2 | Pending |
05
List View
The List View organises all reservations by status — Confirmed, Seated, Checked Out, Waitlist, and Cancelled. This is your operational workhorse for managing the flow of guests through service.
From this view you can:
- Change status by clicking the status badge on any reservation. Move guests from Confirmed → Seated → Checked Out.
- Filter by meal period (Breakfast, Lunch, Dinner) or search by guest name.
- Quick-add a walk-in using the walk-in button in the toolbar.
- Block time slots to prevent bookings during private events or closures.
| Time | Guest | Covers | Table | Notes | Status |
|---|---|---|---|---|---|
| 12:00 | Sarah Johnson | 4 | T3 | Birthday celebration | Confirmed |
| 12:30 | David Chen | 2 | T1 | Window seat req. | Seated |
| 13:00 | Emily Williams | 6 | P1 | Allergies: nuts | Pending |
| 18:00 | Pieter Vlok | 2 | T2 | Confirmed | |
| 19:00 | Anna de Villiers | 8 | P1+P2 | Anniversary dinner | Confirmed |
06
Table View
The Table View is a visual time grid showing your floor plan on the Y-axis and time slots on the X-axis. Each reservation appears as a coloured block on its assigned table. This is ideal for quickly spotting availability, double-bookings, or gaps in your service.
Drag and drop reservations to reassign tables or shift times. Right-click any slot to create a new booking or block that time.
07
Month Calendar
The Month Calendar gives you a bird's-eye view of your booking volume across the entire month. Each day shows the booking count and total covers, helping you identify busy periods, plan staffing, and spot trends.
Click any day to jump to that date's Overview for a detailed breakdown.
08
Walk-Ins & Quick Add
Not every guest books ahead. The Walk-In button (found in the List View toolbar) lets you seat guests instantly with minimal details — just party size and an optional name. Walk-ins get their own status colour so you can distinguish them from pre-booked guests.
The Quick Add modal provides a streamlined form for adding bookings on the fly — faster than the full new-booking form, with just the essential fields: name, party size, time, and table.
09
Booking Management
Click any reservation to open the Reservation Details popup. From here, you have full control over the booking lifecycle:
- View details: Guest name, phone, email, party size, time, table assignment, and any notes or dietary requirements.
- Change status: Move bookings through the pipeline — Pending → Confirmed → Seated → Checked Out. Or cancel / mark as no-show.
- Edit booking: Change the time, date, party size, table assignment, or add/edit notes.
- Guest reminders: Automatic email reminders are sent to guests before their reservation (configurable in Settings).
- Cancel & No-Show: Cancel a booking or mark a guest as a no-show. Both are tracked in the Audit Log.
10
Print View
The Print View generates a clean, print-optimised layout of the day's reservations. Perfect for printing a physical sheet to post at the host stand or in the kitchen. It's organised by meal period and includes guest names, times, party sizes, tables, and notes.
Use your browser's print function (Ctrl+P or Cmd+P) and the page is automatically formatted for A4 paper.
11
Audit Log
The Audit Log tracks every change made to every reservation — who changed it, when, and what was changed. This is essential for accountability, dispute resolution, and understanding how bookings evolve through service.
Every status change, edit, cancellation, and no-show is logged with a timestamp and the user who made the change.
12
Settings
The Settings page is your control centre for configuring every aspect of your restaurant. It's organised into tabs, each managing a specific area:
13
Billing & Subscription
YeboGuest uses Stripe for secure billing. After your 60-day free trial, you'll be prompted to subscribe to continue using the platform.
Manage your subscription from Settings → Billing. From there you can:
- View your current plan and billing cycle.
- Open the Stripe Customer Portal to update payment methods, download invoices, or cancel.
- See your trial status and days remaining.
14
Team & Roles
Invite your team members to YeboGuest and control what they can access. The system supports three roles:
Invite team members from Settings → Team. They'll receive an email invitation to create their own account and will automatically be linked to your restaurant with their assigned role.